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CNN recently featured the 25 best business leaders of
the past 25 years. Audiences saw Sam Walton do the hula
on Wall Street and Herb Kelleher celebrating with his
Southwest Airlines crew. Shouldn’t more leaders be let
in on the secrets of their success? Not only do great
leaders seem to have more fun, they show higher profits,
lower operating expenses and lower attrition. And
they’re healthier. In this seminar, you’ll review
the successful attitudes, tactics and strategies of
great leaders and how you can implement those skills in
your workplace. That information will give you lower
stress, better health and more fun. Guaranteed.
Part
1
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What kind of leader do you want to be in your
business?
y
Three ideals to own so that others will want to
follow you
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Involvement: coach, mentor, hands-off – what is
your preference?
y
Customer Loyalty: Customers react to your impact
on your people
Part
2
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Walking the Talk: Fostering enthusiasm for the
business
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What Southwest Airlines and Starbucks can teach
every leader
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Ten ways to help your team identify with your
business Vision
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Walking the Talk: Accountability and Taking
Initiative
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How to get your team to direct and motivate
themselves more
Part 3
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Walking the Talk: Communication Delivery
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How to ensure that what they’ve heard is what
you meant
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Walking the Talk: Listening and Body Language
Part
4
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Walking the Talk: Reward and Recognition
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How to make sure incentives motivate rather than
discourage
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Why performance appraisals help you retain crew
and stay sane
Copyright
2002 by Liah Kraft-Kristaine, J.D.
1-877-LifeKraft
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