Dealing Productively with Change

   Part 1:  First Responses to Change

•    The realities of life and business
•    Shock, loss, anger: What to do with the rush of emotions
•    The stress of upset: Methods to defuse a potential bomb

   Part 2:  Processing the Realities of Impending Change

•    Techniques to handle indecision, ambiguity and lack of certainty
•    Identifying options and potential outcomes
•    Assessing impact on family, living conditions, opportunities
•    How perceptions, judgments and attitudes affect stress levels
•    Stress management methods to assist mental clarity

   Part 3:  From Chaos to Solution-Seeking

•    Managing feeling of chaos
•    Acceptance, optimism and pessimism
•    Building and enhancing resilience
•    Developing positive group synergy

   Part 4:  Commitment to Embrace Change

•    Assimilating Change
•    Action planning for the next phase
•    Risk and opportunity

Communication Skills: Clear, Concise, Credible